One inbox for all your channels
All your channels arrive in the same inbox, with the history of every conversation.
Customers write on WhatsApp, Instagram and your website, and you can't keep up
Simplixity Chat brings all your messages into one inbox, with guided steps and no code. An assistant answers the usual questions and your team handles the rest.
Write to us I already have an account
Sound familiar?
You answer the same questions all day
Prices, hours, availability. The same questions, over and over. The assistant answers them with your business information.
Messages come in from everywhere
WhatsApp, Instagram, Messenger and your website, each on its own screen. They all arrive in one inbox, with each customer's history.
Setting up WhatsApp for your business looked expensive and complicated
Tools that are hard to set up and built for big companies. Here you connect it with guided steps, no code.
All your channels arrive in one inbox
Your customers write to you wherever they prefer and you reply from one place, with the history of every conversation.
- Messenger
- Website chat
What you can do with Simplixity Chat
Built for the people who run the business.
An assistant that answers with your business information
It answers the usual questions with what you teach it.
A person steps in when needed
When a person is needed, the conversation goes to your team.
Appointments booked from the chat
The customer picks an open time and the appointment lands on your calendar.
Your contacts, saved and organized
Everyone who writes to you is saved with their history and tags.
Conversation analytics
See how many people wrote to you and how long you took to reply.
WhatsApp templates and campaigns
Send Meta-approved messages to people who agreed to receive them.
Forms inside WhatsApp
Your customers fill out a form without leaving the conversation.
On your computer and your phone
Get a notification on your phone when someone writes to you.
How it works, in three steps
Connect your channels
Connect WhatsApp through Meta's official steps and add Instagram, Messenger and your website chat.
Teach the assistant about your business
Upload documents, paste your website link or write the answers. You choose the tone and the language.
Serve customers with your team
The assistant answers the usual questions and hands off to a person anything that needs human attention.
Frequently asked questions
What is Simplixity Chat?
Simplixity Chat is a messaging platform for small businesses, built by Simplixity in Colombia. It brings WhatsApp, Instagram, Messenger and your website chat into one inbox, with an assistant that answers frequent questions while your team handles the rest.
Which channels can I connect?
You can connect WhatsApp through Meta's official connection, Instagram, Messenger and a chat for your website. They all arrive in the same inbox and you can filter by channel.
Can I keep using WhatsApp Business on my phone?
Yes. You connect the same number you use in the WhatsApp Business app and keep replying from your phone. When you connect it, Simplixity Chat brings in your contacts and recent conversations once.
How does the assistant learn about my business?
You teach it with documents, your website link or answers you write yourself. The assistant answers with that information and shows you the questions it could not answer so you can complete them.
Keep all your conversations in one place
Simplixity Chat isn't open to the public yet. If you'd like to know more, write to us.
- Guided setup
- No long-term contracts
- Your number stays yours
- Help inside the platform